IT service management (ITSM) is one of the most vital jobs in tech, especially in the context of the enterprise. ITSM specialists focus on improving customers’ interactions with software products…

Earlier this month, IBM announced that it would spin off its legacy technology services into a separate company, in order to focus exclusively on the cloud. In theory, a streamlined, cloud-centri…

As we approach the end of the year, it’s normal for technologists to start thinking about their annual reviews—and their next raise. But 2020 is far from a normal year: Many companies have put pe…

Some of tech’s biggest companies have been rapidly expanding in New York City over the past several months, despite broader concerns that the COVID-19 pandemic will lessen the need for formal off…

Welcome to the weekend! Before you shut down your work apps and take a break (seriously, take a break!), let’s check out some of the biggest and most unusual tech stories from the week, including…

Many CIOs are asking: Is remote IT here to stay, or will the majority of IT staff eventually return to the office? At least in the short term, the more relevant questions might be: How productive…

Work at Google is undergoing some big, systemic changes. At the end of September, Google CEO Sundar Pichai (who’s also CEO of Alphabet, parent company of Google) announced that employees could ad…

The U.S. Department of Labor (DOL) is arguing that the “prevailing wage” for H-1B workers has been set far too low, allowing companies to use the visa to replace domestic technologists. That argu…

Women are making serious strides in software engineering, a profession historically associated with men. They are taking on leadership positions and paving the way for more women to adopt enginee…

Across the country, technologists and companies are rethinking the nature of work. Before the COVID-19 pandemic forced employees to work from home, many team leaders and project managers felt tha…